Have questions about our website, products, or about swing sets and playground equipment in general? Our new Frequently Asked Questions page is a great resource for getting quick answers! If you have further questions do not hesitate to contact us.
Ordering
Shipping
- How long do Free Shipping and Flat Rate shipping options take?
- Can my order be expedited?
- How do I add a signature requirement or special instructions for delivery?
- Will I receive a shipping tracking number for my order?
- I only received some of my order. Where is the rest?
- Do you ship outside of the USA?
- Do you ship to PO boxes?
Your Account
General
- What is the weight and age limit on your swing sets and accessories?
- Can an adult use your products?
- Do you provide installation for your products?
- Do you have a catalog?
- Do you speak other languages?
- What kind of maintenance do swing sets require?
- Do you sell replacement parts for Hedstrom, Rainbow, or other brands of swing sets?
- Why do some items not include hardware?
- Why are some items not sold in pairs?
Swings
- What parts are needed for a playground swing?
- Can I attach chain to eyebolts?
- How should I attach a swing to a tree branch?
- How should I mount a rope swing to a swing beam?
- How is a glider swing mounted to a swing beam?
- How much space should be between swings?
- What are the differences between swing seats?
- How do I measure pipe diameter?